Ombudsman: What is it?

The "Ombudsman" channel is a tool made available on CENIBRA's website for submitting, receiving, and dealing with reports of facts in general, as well as communication of events and actions that may violate applicable legislation and CENIBRA’s internal rules and principles and values set out in its Code of Conduct.

This communication channel aims to provide a transparent relationship environment in line with the best market practices while ensuring effectiveness in the company’s risk management, controls, and corporate governance and observance of its Compliance Policy.